Mac IT support for businesses – monthly, with on-site visits
Your team works on MacBooks, but you have no IT people of your own? We will be them.
A monthly on-site health check, maintenance and quick help when someone gets stuck – so the machines stay fast, and the technology does not slow the work down.
For small and medium companies, Mac teams of 5 to 50 people.
Sound familiar?
- Machines fill up over time, slow down, and video calls start to stutter.
- A new colleague arrives, and nobody knows who sets up their machine.
- One small software or network fault takes half a day from the team.
- Nobody has the overview of which machine needs an update or a replacement.
You do not have to hire an IT person for this. A team specialised in Apple handles it for a monthly fee.
What does the monthly Mac support include?
- Monthly on-site health check
- For each machine we go through storage, SSD health, memory use and background processes. We clear caches and temporary files, and sort out macOS and application updates.
- A report on the team's machines
- After every visit you get a short, plain summary: what is fine, what to watch, and which machine is nearing replacement.
- New machines set up
- A new colleague? We install, configure and hand over the machine, on Apple Business Manager and MDM foundations if you want, so that access rights are in order too.
- Quick help when someone gets stuck
- Remote or on-site help with smaller software, network and account problems, within the hours included in the monthly fee, and at an hourly rate beyond that.
- The hardware in the same hands
- If a replacement, an upgrade or a repair is needed, there is nobody else to turn to: refurbished Macs, trade-in and repairs in one place. While a machine is being repaired we lend one from our stock, if a suitable unit is available.
How it works
- 1. A short call. We go through how many machines there are, which models, and what causes trouble most often.
- 2. A tailored quote. Within 1-2 working days, with a fixed monthly fee.
- 3. The first visit. A full check, the baseline recorded, the network reviewed.
- 4. The monthly routine. The same engineer comes out, who knows the machines and the team.
Why MacSzerez?
- Apple only
- For years we have worked with Mac, iPhone and iPad alone, and we know macOS at every level.
- On-site in Budapest
- A shop and workshop in the city centre, and work done at your own office.
- A fixed monthly fee, no surprises
- You know in advance what the peace of mind costs.
- Hardware and service from one place
- Buying, trade-in, repairs and support from the same team.
Common questions
- How many machines make it worth it?
- It is worth it above 5 machines. With 10-15 machines a monthly visit usually takes half a day.
- What if something urgent comes up mid-month?
- We help remotely or on-site, within the hours included in the monthly fee, and at an agreed hourly rate beyond that.
- Is there a long-term contract?
- We work with monthly notice. We would rather you stayed because it works.
- Do you take on Windows machines?
- Our focus is the Mac. For a mixed setup, let us talk about what we can take on.
Ask for a quote for your team
Tell us how many machines you have and where the office is, and we send the exact quote within 1-2 working days.
If a call is easier: +36 30 263 6755, weekdays between 10am and 5pm.