F.A.Q.
PRODUCTS & PRICING
How do you determine product prices?
Our pricing depends on market conditions and current stock availability. Quality is our top priority, so our prices may not always be the lowest on the market—but in return, you receive premium service in a friendly environment.
How do you determine buyback prices?
Buyback prices depend on market demand and current inventory. If we have higher stock of a product, we may offer a lower price. For high-value devices in good condition, we offer competitive pricing.
We base our prices on multiple sources, including market comparisons and listings from other platforms. As a business, we operate profitably, so we cannot match private seller prices.
What factors do you consider when sourcing products?
We only purchase from verified and trusted sources, both locally and internationally. All products are sold with invoice and warranty.
Battery health is especially important—devices below 80% are replaced with new batteries before resale. All devices are fully tested, unlocked, and free of outstanding payments.
What are the benefits of buying from you?
All products come with invoice and warranty. Devices go through strict inspection and servicing before sale.
You can visit our showroom, or we can deliver within 1–2 business days. We also help you choose the right device and recommend accessories if needed.
Where do your products come from?
Most products are sourced from trusted partners in Hungary and abroad, but some also come from private sellers.
WARRANTY & SERVICES
What warranty do you provide?
For used devices, we provide a 30-day warranty. For new products, we follow legal warranty requirements.
What does the warranty cover?
The warranty does not cover physical damage (drops, liquid damage) or wear-and-tear parts (like batteries).
For other issues, we repair your device. After 30 days, we also offer discounted service and maintenance for our customers.
Do you offer extended warranty?
Yes, extended warranty is available for selected devices (MacSzerez Premium Care). Pricing depends on the device type and value.
hat other services do you offer?
We provide on-site repair, phone support, and even training services. If you’re new to Mac, our MacSzerez course is a great choice.
SHIPPING
How long does delivery take?
GLS courier delivery usually takes 1–2 business days.
How are products shipped and what are the costs?
All products are securely packaged in reinforced boxes with protective materials.
GLS delivery starts from 1,990 HUF.
Which courier service do you recommend?
We recommend GLS in all cases.
Can I pick up the product in-store?
Yes, you can view and pick up the product in person before purchase.
REPAIRS
How long does a MacBook battery replacement take?
If the battery is in stock, replacement takes 2–4 hours. If not, ordering takes 3–4 business days.
How long does an iPhone battery replacement take?
If in stock, it usually takes 1–2 hours. Otherwise, ordering takes 3–4 business days.
How long do repairs take?
Most repairs are completed within 1–2 business days. More complex issues (e.g. liquid damage, motherboard faults) may take longer.
Diagnosis is free in most cases.
How often should I clean and maintain my MacBook?
We recommend annual maintenance, including internal cleaning and thermal paste replacement, to extend your device’s lifespan.
What should I do if my device gets liquid damage?
Do not turn it on. If it’s on, turn it off immediately.
Bring it to us as soon as possible for ultrasonic cleaning and inspection. Further steps depend on the condition after diagnosis.
OTHER QUESTIONS
Can you reserve a product for me?
Yes, after placing an order, we can reserve a product for up to 3 business days. For longer reservations, please contact us.
What payment methods are available?
In-store: cash or bank transfer (HUF/EUR/GBP/USD) or card.
Online: bank card, Apple Pay, or cash on delivery.
Do you help with choosing the right product?
Yes, in our showroom we provide personal consultation, and we’re also available via phone and email.
How can I contact you?
You can find all contact details on our Contact page.
Fast Delivery
Can be with you within as little as 2 days
Warranty Products
Tested products with warranty coverage
We’re happy to help
Have a question? We’re here for you!
Maintenance
Service support for all our products